Tuesday, March 30th, 2010
SmartFile is positioning itself to deliver the most comprehensive reseller control panel available in the industry today. The Reseller Module is a solution that allows any company to rebrand our product and start offering file sharing, FTP Hosting, and online file collaboration to its suite of products.
This module will integrate our signup, support and billing into existing processes and systems. You will even have the ability to sell to other resellers and brand their site to their business. This service will be offered to any service provider at wholesale rates. Stay tuned for new updates and the progress of this effective way to earn more revenue.
Posted in In the News | 4 Comments »
Sunday, March 28th, 2010
Top 5 File Sharing, File Collaboration, File SharingThere a lot of companies on the Internet vying for your online storage needs. Although pricing should always be a consideration, don’t be lured by cheap packages aimed at getting you in the door. Make sure the FTP host you choose offers a feature rich application, but not one that you need a computer science degree to operate. Below are the top 5 things to look for when you choose your provider:
- Offer an Easy to Use System
The last thing you want to become is a technical support agent for your clients, therefore ease of use is key. No matter what provider you choose, there are only 3 parts to any file sharing service. The ability to manage files, manage who accesses those files and some providers offer some type of reporting. In any case you need to be able to quickly add users and set permissions to files, without having to look at a manual or make a call to technical support.
- Offer Multiple Ways to Connect to Your Data
You should not have to download any proprietary software or be told that FTP is no good. Be sure to that your provider offers a way to upload and downloads through ANY web browser on ANY operating system. Also, your provider should be able to support any FTP client, such as Filezilla, CuteFTP, or Fetch. Some providers add other bells and whistles such as sending a files through email, API’s, or some type of computer backup agent.
- Offer Technical Assistant
There are several facets to support. The most important is a live person that is knowledgeable and are able to handle your question or problem without being on hold for hours on end, or worst, being transferred. Your provider should also have an online knowledge base that can answer your questions. If your like me, online video tutorials are a huge plus. Finally, if you feel more comfortable sending an email, your provider should offer a trouble ticketing system that allows you to keep track of the problem. However, trouble tickets are only as good as the time it takes for a person to respond to them. I believe 1 – 2 hours response time is a reasonable expectation.
- Offer Unlimited Users & Connections
Providers like to offer you a package that starts at $4.95 a month, but only give you the ability to add three users to your account. If your like me, I have more than 3 people I want to collaborate and share files with. I recommend choosing a provider that offers unlimited users, with unlimited simultaneous connections to the system. This way you don’t have to juggle users access rights or continuously have to upgrade your package to meet your needs.
- Offer Custom Branding
Custom branding allows you to use your own domain (uploads.yourcompany.com), your logo and color scheme. This allows the provider to be anonymous and for you to promote your company image and product offerings. Sometimes there is a small fee associated with this, but I would to look for providers that offer this for free of charge.
If you are looking for a file sharing, FTP hosting provider I would encourage you to take a look at SmartFile. They offer a free trial and packages that start at just $9.95 a month.
Posted in Miscellaneous | 3 Comments »
Thursday, March 25th, 2010
Living in the world of here and now, nobody wants to wait for anything, much less an important file you need to print or prepare for an important presentation. SmartFile has developed a notification module that allows you to be notified when I user uploads, downloads, or deletes a file within their directory. This is especially nice when you have users that do not interact with the SmartFile system on a regular basis. These triggers can be setup in a matter of seconds and there is no limit on the number of notifications you can receive. You can also configure it to notify you if any activity happens with any user within a specific directory.
Notifications has proved to be a great feature that a lot of our customers are finding invaluable.
[caption id="attachment_84" align="aligncenter" width="452" caption="File Upload, File Download, File Delete, Automatic Email Notifications"]
File Upload, File Download, File Delete, Automatic Email Notifications[/caption]
SmartFile File Notifications Information
Posted in New Features | No Comments »
Sunday, March 7th, 2010
Branding is one of the most important aspects of any business, large or small, retail or B2B. An effective brand strategy gives you a major edge in increasingly competitive markets. But what exactly does “branding” mean? How does it affect a business like yours?
Your brand is your promise to your customer. It tells them what they can expect from your products and services, and it differentiates your offering from your competitors’. Your brand is derived from who you are, who you want to be and who people perceive you to be.
The foundation of your brand is your logo. Your website, packaging and promotional materials–all of which should integrate your logo–communicate your brand.
You might ask, “How does this pertain to FTP hosting?”. SmartFile knows how important it is to protect your brand, so we have included the ability brand your FTP site with any Smarter package or higher. Our FTP branding allows you to use your logo, your color scheme, and your own domain name (uploads.yourcompany.com). We also have included your logo and contact information with every email notification the SmartFile system generates.
After your site is branded, SmartFile becomes completely transparent. This allo3s you is and to protect the thing that makes your company unique, your image.
Click Here to Learn More
Posted in New Features | 1 Comment »
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